Relief Drop-In Center Staff (Multiple Openings + Additional Pay Available!)

· Redmond, Washington
Employment Type Casual
Compensation $17.00 per hour (currently, premium/additional pay per hour is offered!)


Friends of Youth has an immediate need for essential services positions. Are you interested in making a difference in the lives of the youth in our community? Now through 6/25/2021, premium/additional pay per hour will be offered for this position!

The Relief Drop-In Center Staff is responsible for supervising the Redmond Youth Service Center’s Drop In for homeless young adults ages 16-24. The Relief Drop-In Center Staff provides direct service to build rapport and provide basic resources to the young adults accessing the Drop-In Center.  The position adheres to the Redmond Youth Service Center’s procedures and is responsible for the safety and cleanliness of the facility. This is a casual position that will be contacted when the Drop-In Center is in need of staff coverage.

SCHEDULE: Relief (casual) position; weekend availability required; typical shifts include 10am-6pm on weekends and 8:30am-4:30pm on weekdays. Work is performed onsite/in-person.



A. Direct Service
1. Support young people in accessing food, clothing, hygiene supplies, and other basic need items.
2. Provide a safe, caring and non-judgmental environment for guests.
3. Respect confidentiality of each guest.
4. Respect and honor differences in cultural, social, sexual, and religious backgrounds for each guest.
5. Ensure the rules and procedures of the Redmond Youth Service Center are adhered to.
6. Refer young people to appropriate resources such as case management, housing, mental health support, substance use support, education, and employment.
7. Be a role model for the young people accessing Drop-In services.
8. Monitor laundry and shower use.

B. Drop-In Operation and Support
1.  Set up Drop-In Center by organizing food, resources, furniture and any other equipment needed for the daily activity.
2. Wash, dry and fold towels, bedding, and guest’s laundry.
3. Conduct walk-arounds of the surrounding area before and after Drop-In.
4. Ensure space remains clean after Drop-In is closed by washing dishes, putting away food, sweeping, and cleaning off surfaces.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


A. Education and Experience
1. Bachelor’s Degree in social services related field is preferred OR 2 years experience working with youth and young adults. Lived experience can be substituted for education or work experience.  
2. Experience working with at-risk and/or youth experiencing homelessness preferred.
3. Education or experience in equity and cultural responsive care preferred.

B. Additional Requirements
1. Must satisfactorily pass criminal history check (WAC 388-148-0035).
2. Must satisfactorily pass tuberculosis (TB) test.
3. Must successfully complete the following health certification requirements within 30 days of employment: CPR, First Aid, Bloodborne Pathogens training, Food Handlers permit.

C. Knowledge, Skills and Abilities
1. An ability to engage with diverse populations in a culturally responsive manner.
2. Demonstrates a commitment to the values of equity and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity.
3. Ability to develop positive relationships with young adults.
4. Ability to work in a setting that can be highly stressful.
5. Ability to act as role model
6. Understanding of youth and young adult development.
7. Comfortable interacting with youth and young adults in informal settings.
8. Ability to work shifts on short notice.
9. Ability to work weekends. The majority of shifts offered will be daytime weekend shifts   (10 AM – 6 PM). May also be offered weekday shifts or overnight shifts at The Landing shelter.

Friends of Youth is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on the basis of race, sex/gender, religion/creed, pregnancy, age, physical or mental disability, marital status, national origin, genetic markers, military or veterans status, sexual orientation or any other characteristic protected by applicable federal, state or local law.

People of Color and Members of the LGBTQ community are strongly encouraged to apply.

Founded in 1951, Friends of Youth provides a comprehensive range of shelter, housing, counseling and prevention services for youth and young adults and their families in King and Snohomish Counties in Washington State. Friends of Youth is the primary provider of services for homeless youth and young adults in East King County. Services include street outreach, emergency shelter, transitional living programs, supported permanent housing, employment and mental health support. To learn more about Friends of Youth, please visit our website.

Reasonable accommodations may be made to enable individuals with disabilities to apply for this position or to perform the essential functions of this position. To request accommodation, please email

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  • Location
    Redmond, Washington
  • Employment Type
  • Compensation
    $17.00 per hour (currently, premium/additional pay per hour is offered!)